Your brand, our commitment: agr group, your in-house partner
Adolfo's three decades of experience in the contact center industry have been instrumental in leading AGR Group's evolution from a humble startup to a recognized industry leader. Throughout this journey, he has acquired invaluable insights into the intricacies of data flows and operational procedures crucial for catering to the diverse needs of our clientele.
Leveraging this comprehensive operational background, AGR has successfully transitioned into a multifaceted BPO, expanding its horizons across various verticals while maintaining a steadfast commitment to efficiency and personalized service. Adolfo's dedication to instilling an old-fashioned work ethic within our team has fostered a top-down leadership culture, empowering every member to embody the ethos of our brand.
As Vice President of Information Technology, Daniel leads the direction and growth of our technology and development teams, ensuring the creation and support of agile, secure, and high-performing solutions. His leadership style blends assertiveness with collaboration to foster environments where teams thrive. Daniel enthusiastically embraces technological change, leveraging decades of experience and adaptability to remain a dynamic force in any setting.
Aracely boasts an impressive nearly two-decade tenure at AGR Group, showcasing her steadfast commitment and profound leadership and employee management expertise. Aracely has demonstrated exceptional leadership skills to drive performance, productivity, and customer satisfaction. She has a proven track record of optimizing sales strategies, streamlining processes, and implementing innovative solutions to meet business objectives.
Bony is stationed at our Barranquilla, Colombia campus. With a remarkable tenure spanning nearly two decades in the call center industry, Bony possesses extensive experience across various operational domains such as customer care, technical support, back-office operations, sales, and budget management.
Beyond her operational prowess, Bony excels in cultivating strategic partnerships with clients in the US. Her professional journey is distinguished by a consistent track record of success, marked by her adeptness in delivering exceptional results and surpassing business objectives with skill and efficiency.
